Hyatt Kota Kinabalu = Double Standard

As I mentioned before, I did not go to bazaar Ramadhan. As a good wife and mother (yea…yea..u can vomit after read this statement…hahahahhahaa), my husband bring me and my son to Hyatt last Sunday… well the food so-so compare to Le Meridien. But as my husband ‘Member’ of Hyatt…so we support Hyatt la kan…

And yesterday I went to Hyatt again. This time with my son and my ‘adik angkat’ Ija. We are the first customer. After we seated <-- my husband booked earlier (last Sunday we were seat at the same place and same table and chair too) I asked the staff either they can shift us to other table….

Me : Sori adik, bolehkah kasih pindah kami di meja lain. Hari Ahad lepas pun kakak duduk di sini juga ( Sorry Bro, can you please shift us to other table. Last Sunday we sit same place)

The staff : Ok, nanti saya periksa dulu ..(Ok, I’ll check for you) A few minuter later..

The staff : Ok kak, kakak boleh duduk di sana…. (Ok sis, you can sit there)

Me : Oh ok, terima kasih ( oh ok, thank you) When we sit, I can hear someone said with a loud voice…

The other staff : kenapa ko suruh duduk disana…bukan di sana…. ( Why you asked them to sit there…not there…

The staff come to us. And not the other staff with the loud voice

The staff : Sori kak, boleh kah pindah di tempat lain lagi… di sana ka ( Sorry sis, can you shift to other table…over there…)

Me : Kenapa ?? Kalau asyik pindah-pindah , bagus lagi kamu suruh kami duduk di dapur. (Why?? If you asked us to shift again, better you ask us to sit in the kitchen) <--- I'm really2 mad...

And……. You know what the staff said to me…

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The staff : boleh jugak ( Can also)…

What the f***……… hello I’m the customer. I’m the one who pay the food. I stood up and ask him 'what's your name'....after I get his name ...... than I told my son and my 'adik angkat' ..."come we go to other hotel" <--tidak jugak mati kalau tidak makan di Hyatt kan....The other staff just look at us when we go out aka berambus from the hotel, I called my husband and told him what happen. So off we go to Le Meridien, KK...... see as customer we always have a choice, right

Le Meridien - the view where we seated.

My son 'new favourite place'. You can see a lot of 'can' drinks...Macam2 ada...pilihlah sepuas2 hati.....sori gambar blur ....

About Le Meridien....wow...the food....a lot of choices.... but because this the first time I went there, I can see the service and the food....wayyyyyyyyy different from Hyatt. Not even 2 minutes we wait for to be seated (we go there without booking <-- kan I already merajuk sama Hyatt ), and we get the superb view. The staff so friendly and the food marvelous..mamma mia....<--- my husband promise to me and my son, he will bring us to this hotel to stay there...yes...... so Hyatt...bye2 (I'll story you abt Le Meridien food next time ok).... its worth with ur money, trust me (RM80 for adult and RM40, for children) ... I didn't take any pictures of the food because my husband bring my dslr camera with him <--my husband sungkai aka buka puasa with his staff.

Oh did I mention what happend when we went to Hyatt last sunday... oh belum kan... ok...why I say Hyatt KK = Double Standard...... If you just 'orang2 biasa', tiada pangkat, tiada nama, bukan 'Mat Salleh', bukan artis, bukan orang terkenal, tiada siapa kenal you siapa..... jangan harap the staff mau layan you bagus2 (yang bagus pun cuma 2, 3 orang saja, yang lain, tu muka macam kena tampar malaikat.... percayalah gua cakap. Lebih2 lagi kalau kamurang datang sana pakai selipar atau sandal buruk....Kadang2 tu piring sampai kamurang kasih double2, pun belum tentu lagi durang angkat piring kamurang tu. Tapi kalau orang yang ada pangkat.... lebih2 lagi kalau ada datuk ka, dateen ka, biarpun tu makanan ala buffet, kena kasih hidang durang teh tarik ka.... minuman lain ka...kalau durang sudah berhenti makan pun, ada tu staff balik2 datang pegi meja durang, tanya durang, kalau2 durang mau apa2 lagi......kalau kena urang kampung macam gua ni, mati hidup balik pun indak tu kena peduli... kadang2, 2 atau 3 kali kena panggil minta tambah air pun, belum lagi kena tambah tu, jadi pandai2 la kamurang pegi ambil minuman manis dulu. Bukan apa....ini supaya kita tidak mati kebangkalan/tercekik bah. Maklumlah, nyawa kita kan murah...maklumlah kitakan orang kampung <--- ini bukan sekali dua gua alami, hampir setiap kali gua pegi sana, terutama kalau ada orang berpangkat..nah, jangan la harap kena layan bagus2 tu..... jadi sila percaya.....Yang bikin heran tu, kita pun bayar bah kan. Bukannya kita datang sana secara percuma. Gua syak, gua bayar pakai duit kertas, orang berpangkat tu pakai duit emas barangkali kan..itu yang layanan tu pun lain2.

My Spy 007.... whatever happen, he will tell his father...from A to Z...detail lagi tu....

My son rupanya sudah juga cerita sama my husband abt the incident. And when my husband ask my son, where he likes to go...and my son said 'Le Meridien'.........yesssssssssssss..........

So HYATT KK.... you are losing your regular customer. And you want to know one important thing ... my husband told me that he won't extend his 'membership' next year..... see....like my husband told me just now via sms 'the damages has been done'.

p/s : jangan kamurang terkejut, gua ni sebenarnya jarang marah, nah..sekali marah trus speaking london.....jangan kamurang keteguran sudah la ah....hehehehehehe

Puan Saiman 'signning off'.....